Virus help...:(
#1
Guest
Posts: n/a
Need some help here guys, I think one of my nieces/nephews picked up a virus on my PC while using it. Symptoms are: Norton will not open any longer, MSN wont open, AVG wont open, and I can't view any webpages that deal with antivirus etc. etc....
No idea where to start, or if I should even bother trying...Any help would be much appreciated. [img]smile.gif[/img]
No idea where to start, or if I should even bother trying...Any help would be much appreciated. [img]smile.gif[/img]
#2
hopefully you have a spare computer?
Go onto nortons website with it and look through the current virus listing for a virus with symptoms that match yours. They will also give you a list of files to check to see if you have them (they contain the virus) as well as places to look in the register to confirm.. Down load the removal tool.
That works sometimes for me if the symptoms are not generic.
[ December 28, 2005, 08:43 PM: Message edited by: chev2 ]
Go onto nortons website with it and look through the current virus listing for a virus with symptoms that match yours. They will also give you a list of files to check to see if you have them (they contain the virus) as well as places to look in the register to confirm.. Down load the removal tool.
That works sometimes for me if the symptoms are not generic.
[ December 28, 2005, 08:43 PM: Message edited by: chev2 ]
#4
what about safe mode?
F8 at startup and log into Safe mode with network support (win2k and winxp)
See if you can download and run the virus removal program then.
If that don't work look for a Bootable virus scanner/cleaner
an example would be
http://www.asw.cz/eng/avast_bart_cd.html
F8 at startup and log into Safe mode with network support (win2k and winxp)
See if you can download and run the virus removal program then.
If that don't work look for a Bootable virus scanner/cleaner
an example would be
http://www.asw.cz/eng/avast_bart_cd.html
#8
Guest
Posts: n/a
Well I tried all your advice, but nothing seems to help. The Virus shut my System Restore off and erased all the prior dates, and when I boot up into safe mode I still cannot use my antivirus, or view any webpages with antivirus information.
I looked into the bootable antivirus software, but it is $350 from that particular site. I tried to get a trial version, but I can't access my hotmail account to see if I recieved it or not...
Must have one of the better viruses out there, I'd sure like to get my hands on the jerks that have nothing better to do than create this crap...
I looked into the bootable antivirus software, but it is $350 from that particular site. I tried to get a trial version, but I can't access my hotmail account to see if I recieved it or not...
Must have one of the better viruses out there, I'd sure like to get my hands on the jerks that have nothing better to do than create this crap...