Great idea
04-02-2005 | 02:20 PM
#1
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Should I sticky a post of all the guys who only buy online and claim they don't need service? That way when they ask questions on the forums all of us industry guys can neglect to answer their posts.
04-02-2005 | 10:28 PM
#5
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um, a little bitter over there [img]graemlins/dunno.gif[/img]
So if a guy buys some used gear he should be ignored too?
What if they buy online from an authorized dealer? Can they get advice then?
I suppose along the same lines - if someone buys an item, let's say a deck, from you and declines to have you installed but comes back later with a question, do you tell them to **** off?
So if a guy buys some used gear he should be ignored too?
What if they buy online from an authorized dealer? Can they get advice then?
I suppose along the same lines - if someone buys an item, let's say a deck, from you and declines to have you installed but comes back later with a question, do you tell them to **** off?
04-02-2005 | 11:22 PM
#6
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I am just tired of people saying they absolutely don't need anything that a retailer provides. If that is true why should retailers give them any help. I am going to do some research and see how many mechanics and plumbers etc. give out free info about their techniques over the net. I am all for sharing info with people who appreciate it, but some of these guys diss us and then don't realize who is answering their questions on the internet.
04-02-2005 | 11:23 PM
#7
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Also I have no problem with people buying used gear over the internet, that is what ebay was intended for.
04-03-2005 | 04:12 PM
#8
Originally posted by Dukk:
I suppose along the same lines - if someone buys an item, let's say a deck, from you and declines to have you installed but comes back later with a question, do you tell them to **** off?
I suppose along the same lines - if someone buys an item, let's say a deck, from you and declines to have you installed but comes back later with a question, do you tell them to **** off?
If I had a penny for everytime I gave free advice over the years I would be quite well off. Derek has a good point -- plumbers and other skilled workers don't give out free advice. Shouldn't skilled craftsmen such as yourselves be rewarded for your efforts?
04-04-2005 | 06:44 AM
#9
Originally posted by DWVW:
I am just tired of people saying they absolutely don't need anything that a retailer provides. If that is true why should retailers give them any help. I am going to do some research and see how many mechanics and plumbers etc. give out free info about their techniques over the net. I am all for sharing info with people who appreciate it, but some of these guys diss us and then don't realize who is answering their questions on the internet.
I am just tired of people saying they absolutely don't need anything that a retailer provides. If that is true why should retailers give them any help. I am going to do some research and see how many mechanics and plumbers etc. give out free info about their techniques over the net. I am all for sharing info with people who appreciate it, but some of these guys diss us and then don't realize who is answering their questions on the internet.
You can ask just about anyone at Home Depot how to do stuff from their section and you will get sound advice.
Not to mention they give seminars on how to do different things every weekend.
When was the last time you heard of a retail store giving a seminar on how to install a HU for free? Maybe stores should look at making "relationships" with customers by showing them how to do stuff on their own, and then selling the product that would be required to do it. [img]graemlins/dunno.gif[/img]
I know I'm going to get flamed for this, but some installers need to get over themselves. You don't need a PhD to perform a basic amp install and some people even like the challenge of doing things like that on their own.
As a PC tech I had to get over that mentality. I'm sure a bunch of you guys build your own PC's and service them yourselves. You don't see ME bitching at you for buying products on-line. You don't see ME bitching about people getting free advice.
I'm sure you guys couldn't give 2 craps about your local "mom 'n pop" computer store. You can get it cheaper by buying from TigerDirect. Hypocritical.
Just find another way to make profits in your respective area's.
The PC industry is surviving despite the fact that more people can now build/maintain their own PCs. Why can't the 12v industry do it?
04-04-2005 | 08:49 AM
#10
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Actaully, I buy all my computer stuff locally, and have their techs do anything more comlicated than installing software.
If I gave clinics on how to install, then people would cut retailers out of the loop completely. Home depot is not a good example, it is very expensive to ship drywall you have bought over the internet.
And I am not talking about the people who buy ob\ver the internet, I am talking about people who buy over the internet and say they don't need advice from retailers.
If I gave clinics on how to install, then people would cut retailers out of the loop completely. Home depot is not a good example, it is very expensive to ship drywall you have bought over the internet.
And I am not talking about the people who buy ob\ver the internet, I am talking about people who buy over the internet and say they don't need advice from retailers.
